Patient Participation Group

The Patient Participation Group (PPG) is made up of volunteer patients who meet with the practice staff to discuss the work of the practice, provide constructive feedback and identify improvements.

All registered patients are welcome to contribute to the Patient Participation Group.

Join Our PPG

For the Patient Participation Group to be effective it needs to have a membership that allows it to reach the broadest cross section of the patient population and we will be communicating its formation within the patient population through various means.

If you are interested in joining the Patient Participation Group, please contact the Practice Manager at the surgery.

If you have any comments/suggestions with regard to the services provided by the practice, which you would like discussed at the next Patient Participation Group meeting, please contact the surgery on 01842 860400.

About Patient Participation Groups

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.
You have been to the surgery as a patient, parent, carer or friend.
Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.
You will also gain a better understanding of the NHS, and gather feedback from other patients.
We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.
The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please contact the practice.